Introducing the Incode + Okta Workforce Identity Integration: A New Standard for Workforce Security

Workplace security threats have evolved far beyond leaked passwords and stolen tokens. In fact, IBM’s 2023 Cost of a Data Breach Report reveals that compromised credentials remain one of the most frequent and costly causes of breaches —costing organizations millions in lost revenue and damaging public trust. Combine this with modern AI deepfake attacks and simple social engineering at corporate help desks, and it’s clear that relying on basic MFA or password resets isn’t enough.

That’s why Incode is partnering with Okta Workforce Identity to deliver a next-generation solution for verifying real-world user identities in any workplace scenario. In a world where impersonations can happen with a quick phone call to the help desk or a stolen password link, this integration sets a new gold standard by ensuring that the person behind the credential is who they claim to be —every single time.

Why This Integration Is Different

Beyond Traditional MFA

Hackers and social engineers have become adept at taking over user accounts —often by tricking help desk agents, stealing temporary passwords from personal email inboxes, or exploiting stolen device tokens. Incode eliminates these vulnerabilities by layering in a true identity verification step whenever a user signs up, resets an account, or accesses sensitive data.

Advanced Personhood Detection

Unlike traditional identity checks that rely on a single selfie or static credential, Incode analyzes up to 80 data points, including multiple frames from a selfie, IP addresses, device fingerprints, and behavioral signals. This real-time analysis guards against AI-based deepfake attacks, replay attempts, and other sophisticated threats. Even if someone has your username, password, and phone, they still won’t pass our checks if they’re not actually you.

Document Verification with Proprietary Biometric Sources

Incode and Okta’s integration also supports the secure verification of government-issued IDs. Incode compares the ID’s data against proprietary biometric sources to confirm both authenticity of the document and consistency with the user’s live selfie. By tying a user’s workforce access to verifiable real-world identity, we close off avenues of fraud that depend on weak or out-of-date credentials.

How Incode Works with Okta Workforce Identity

Incode’s technology is seamlessly integrated into Okta Workforce Identity —no complex APIs needed. Administrators simply enable Incode Workforce in Okta and set rules for when to require identity verification. From there, whenever users attempt a high-stakes action —like MFA enrollment, account recovery, or a password reset— Incode automatically triggers a quick, fully automated ID verification workflow that checks both their live selfie (with real-time liveness detection) and government-issued ID.

• No More Temporary Passwords: Onboarding becomes truly passwordless. New hires receive a secure flow that verifies their identity with Incode, ensuring the right individual accesses the system from day one —without sending any vulnerable passwords to personal emails.
• Frictionless Account Recovery: Gone are the days of help desk calls, security questions, or shared reset links. Employees simply complete a rapid selfie-based re-verification from any phone or device, drastically reducing social engineering opportunities.
• Consistent, Automated Policy Enforcement: Admins configure which moments call for advanced verification— onboarding, re-auth for sensitive apps, or a routine step-up check. All of this is handled directly within the Okta admin settings, streamlining identity security for organizations of any size.

Real-World Benefits

1. Eliminating Social Engineering at the Help Desk

Many costly breaches start with someone impersonating an employee or ex-employee on a phone call to IT. With Incode’s identity check in place, the help desk can’t accidentally grant access to a bad actor— because only a valid, matched, live user can pass the advanced verification.

2. Significant Cost Savings

By removing the need for manual verifications, companies reduce IT overhead, cut down on support tickets, and avoid the steep costs of account takeovers. Faster resolutions also mean minimal disruption to employees and improved overall productivity.

3. Compliance Across Industries

From finance to healthcare to government, today’s organizations face tight regulations around data protection and identity management (e.g., SOC 2, GDPR, NIST, HIPAA, and more). By verifying the actual person behind each account, Incode supports compliance initiatives in virtually any industry, reducing regulatory risks while ensuring a clear audit trail.

4. Future-Proof Security

Fraud and AI-based attacks will only get more sophisticated. Our approach —combining liveness detection, document checks, and multi-signal analysis— adapts in real time, offering a robust defense against emerging threats like deepfakes or advanced phishing campaigns.

Raise the Bar on Workforce Identity

Security doesn’t have to be complicated. The Incode and Okta Workforce Identity integration offers a seamless experience —allowing employees to verify their identity with a quick selfie while providing powerful protection against even the most advanced fraudsters.

• True Passwordless Onboarding: Verify new hires without generating or emailing default credentials.
• Zero-Trust Account Recovery: Eliminate social engineering from password resets or device lockouts.
• Compliance for Any Sector: Automate robust ID verification and maintain a secure, auditable record for regulators.

Together, Incode and Okta are redefining workforce authentication— giving enterprises the confidence that only real, authorized people can access critical systems and data.

Ready to Learn More?

Take the first step toward transforming your workforce security.

Read more about Incode and Okta Workforce Identity’s integration or request a personalized demo to see how advanced personhood detection and robust identity verification can protect your organization today— and future-proof it for tomorrow.