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Fraud

Negative list / blacklist

A list of specific addresses, emails, phone numbers, or card numbers a business has flagged as tied to past fraud, used to auto-decline anything matching them again.

If a fraudster used a particular email address once, adding it to the list means the next attempt with that address gets blocked immediately.

FAQ

Frequently asked questions

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What is a negative list?

A negative list, also called a blacklist, is a registry of details such as emails, phone numbers, cards, or devices that have been linked to confirmed fraud and are automatically declined.

What is the difference between a negative list and a whitelist?

A negative list blocks details tied to fraud. A whitelist, or approve list, speeds up details tied to trusted activity.

What are the limits of a negative list?

It only catches details already seen in fraud, fraudsters change their details to avoid it, and innocent people can inherit listed details.

How should a negative list be maintained?

Each entry should have a documented reason, a review or expiry date, and a way to remove it, so stale or mistaken entries do not block honest customers.

Are negative lists shared between companies?

Some are. Shared lists give members visibility into fraud confirmed elsewhere, though they raise questions about accuracy, privacy, and how to correct mistakes.