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Verification

Strong Customer AuthenticationSCA

A European rule requiring two separate proofs of identity, not just a password, to complete most online payments.

For example, a shopper might enter a card number and then approve the payment with a fingerprint in their banking app, which gives the bank two independent proofs.

FAQ

Frequently asked questions

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What are the three factors of Strong Customer Authentication?

The three factors are something the customer knows, such as a PIN, something the customer has, such as a phone, and something the customer is, such as a fingerprint. A payment needs at least two, from different categories.

What is the difference between SCA and multi-factor authentication?

Multi-factor authentication is the general practice of requiring two or more kinds of proof. Strong Customer Authentication (SCA) is the regulatory requirement that applies it to most online payments in Europe.

What is the difference between SCA and 3-D Secure?

SCA is the rule. 3-D Secure is a protocol that merchants and banks commonly use to meet it for card payments online.

Which payments are exempt from SCA?

Common exemptions cover low-value payments, low-risk payments supported by transaction risk analysis, merchant-initiated payments, and payments to trusted beneficiaries. Each exemption has its own conditions.

Who has to comply with SCA?

Banks, payment providers, and merchants that process covered electronic payments all play a part. Banks decline payments that lack the required authentication.