Experiences
Verify every fan fast and keep bad actors out
Opt-in face entry verifies each fan in seconds, screens out banned individuals, and is consent-first by design. Every identity clears independent layers of defense.
We secure identities across sports and live events worldwide
AI-powered identity verification and opt-in biometric fan entry, proven at national-league scale.
What venues and leagues are up against
A new era of fraud for live events
Face-based entry went mainstream across US sports in 2025, and fraud followed the crowd from the box office to the turnstile. One 2024 breach at a major ticketing platform exposed data tied to hundreds of millions of fan accounts. (SecurityWeek, 2024)
Slow gates, shared tickets
Peak-time entry bottlenecks while tickets are resold or handed off, so the person at the gate is not the person who was screened.
Ticket bots and scalping
Automated buying beats purchase limits before real fans get a chance. The federal BOTS Act is now under active FTC enforcement. (FTC, 2025)
Fan account takeover
Breached credentials fuel stuffing attacks on ticketing accounts, where stored tickets and saved payments are waiting.
Banned individuals returning
Barred or violent individuals try to walk back in. Venues and leagues need to stop them at every gate, at full crowd speed.
Incode solutions
Built for live events
Coverage across the full fan lifecycle, from ticket purchase to the gate, the concession stand, and every re-entry.
Identity Verification
Document, biometric, and liveness checks enroll each fan once into a reusable identity, with explicit consent from the start.
Learn moreAccount takeover protection
Biometric re-proof on fan and season-ticket accounts, so breached passwords stop turning into stolen tickets.
Learn moreAge assurance
Face-based age estimation and ID plus selfie checks cover alcohol sales, age-gated areas, and in-venue sportsbook KYC.
Learn moreOpt-in face entry
Enrolled fans authenticate with a glance at the gate: no ticket to fumble, no bottleneck at peak arrival.
Learn more99%
fraud reduction
40%
higher conversion rates
11x
faster onboarding
User experience
How it works
One identity for every fan moment, verified in real time.
Why venues and leagues choose Incode
Independent layers of defense for every fan
Fraud that adapts will eventually fool any single check. Incode verifies every identity across independent layers, each reading a different signal, in milliseconds. Real fans pass without friction while fraud has to beat every layer at once.
Document verification
AI-powered detection of paper forgeries, screen spoofs, and digitally generated IDs. International identity documents supported.
See it in actionBiometric liveness
Liveness detection confirms a live person is present and matches the face to the document in milliseconds.
See it in actionAI-generated document detection
Deepsight for Documents catches forged, tampered, and fully synthetic IDs, fraud that template checks and barcode validation were never built to see. 8.8x more fraud caught than document checks alone.
See it in actionBanned-individual screening
1:N checks at entry flag people a venue or league has barred, with case review built in, so security acts before they are inside.
See it in actionCross-venue fraud signals
Our collaborative intelligence solution links repeat offenders, ticket brokers, and duplicate identities across venues and events.
See it in actionPrivacy is the architecture
We made privacy a founding conviction long before regulation or the market asked for it. For fans that means explicit opt-in consent, tokenized face data rather than raw images, and prompt deletion.
Read the ManifestoCase study
Following safety concerns across the sport in 2022, LIGA MX introduced Incode Fan ID to strengthen identity checks at stadium entry and help create a safer experience for fans and families.
LIGA MX · Sports league · LATAM
FAQ
Common questions about identity verification for live events
Still have questions? Talk to an expertHow does face-based entry speed up venue gates?
Face-based entry lets an enrolled fan authenticate with a glance at the turnstile instead of presenting a ticket. Fans opt in once with an ID and a selfie; at the gate, the live face is matched to the enrolled identity in milliseconds, so lanes keep moving at peak arrival. Incode runs this model across an entire top-division national soccer league.
Is facial recognition at stadiums legal under BIPA and GDPR?
Biometric privacy laws like Illinois BIPA and Europe's GDPR require informed consent before face data is collected, plus clear retention and deletion rules. Incode is built for that posture: fans opt in explicitly, face data is tokenized rather than stored as raw images, deletion is prompt, and use is limited to entry and safety.
Is biometric entry mandatory for fans?
No. Face entry is opt-in and runs alongside traditional ticket scanning, so fans choose it for speed rather than being forced into it. Opt-in design is also what keeps a deployment on the right side of biometric privacy law.
How do venues keep banned individuals out?
A 1:N watchlist check compares each entry against individuals a venue or league has barred, and flags a match for security before the person is inside. Incode pairs the check with case management so security teams review and act on every flag.
Does Incode stop ticket bots and scalping?
Yes. Verifying a real, live person at purchase blocks automated buying, and risk-based screening catches the broker patterns that circumvent purchase limits, the conduct targeted by the federal BOTS Act. Real fans check out without extra friction.
Can Incode verify age for alcohol and in-venue betting?
Yes. Face-based age estimation confirms a fan is of age for alcohol and age-gated areas without a full ID check, and document plus selfie verification covers sportsbook KYC where regulators require it.
Resources
Resources on sports and live events
Incode Named a Leader in the 2026 Gartner® Magic Quadrant™ for Identity Verification for the Third Consecutive Year
Incode is named a Leader in the 2026 Gartner Magic Quadrant for Identity Verification for the third consecutive year. Download the report.
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Incode and Interac Join Forces to Provide Superior Identity Verification in Canada
Incode and Interac partner to strengthen identity verification in Canada, adding deepfake detection and document verification to Interac Verified™.
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Stop Accepting “Good Enough” Identity Verification
Government agencies lose billions to fraud when identity verification falls short of NIST standards. See why “good enough” is no longer sufficient.
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