
In this article, G2 features Incode as one of the top identity verification software platforms, recognizing its AI-driven biometrics, advanced liveness detection and real-time fraud prevention capabilities. The report highlights Incode’s strength in accuracy, usability and enterprise scalability as organizations face rising deepfake and synthetic identity threats.
Read the transcription of this article, published by G2 on September 26, 2025.

Recently, I couldn’t log into a critical system at work, and after what felt like a hundred failed attempts, I turned to the IT team for help. Don’t we all, right? They mentioned they’d been using one of the best identity verification software to manage access and couldn’t stop raving about how it made security easier and more reliable.
Naturally, I thought, "What’s all this hype about?" Why was it so crucial that I couldn’t just log in after a few tries? And why was I being asked to authenticate myself every single time?
Curious (and a little frustrated), I decided to dig deeper myself. So, I Googled it, because, let’s face it, we go there for everything (we even use GPT now, apparently!). But I was bombarded with conflicting information that left me even more confused. That’s when I turned to G2 reviews to get a clearer picture of what these tools were actually offering. If you’re in IT or security, you know that identity verification software does far more than just secure logins. It helps prevent fraud, streamlines onboarding, and strengthens overall security protocols.
Based on real user reviews, I’m sharing my findings to help you cut through the noise and find the right identity verification software for your organization.
* These identity verification tools are top-rated in their category, according to G2's Spring 2025 Grid Report. I’ve also added their pricing to make comparisons easier for you.
The stakes keep rising. The digital ID verification checks are forecast to reach 86 billion in 2025, and why wouldn't they, when the average identity fraud rate across verifications was 2.5% in 2024.
The best identity verification software simplifies the process of securely authenticating users while reducing fraud and enhancing security. With features like biometric authentication, real-time identity checks, and fraud detection, these tools help businesses proactively prevent unauthorized access, ensuring a seamless and secure experience for both businesses and users.
By analyzing G2 reviews and G2’s Grid Reports, I thoroughly understood each identity verification tool's features, ease of use, and overall value. I relied on verified reviews from IT professionals with hands-on experience to confirm my findings.
I also leveraged AI to identify patterns in user feedback, ensuring I captured a diverse range of perspectives on the software’s effectiveness in preventing fraud, streamlining authentication processes, and enhancing security. The visuals in this article may include a mix of screenshots from G2 reviews and vendor-provided images.
By combining insights from G2 with expert feedback, I’ve compiled a list of the best identity verification software to help you choose the right solution for your organization’s needs.
When evaluating the leading identity authentication software solutions, I focus on several key features to determine their effectiveness for IT and security teams:
The list below contains genuine user reviews from our best identity verification software category page. To qualify for inclusion in the category, a product must:
This data was pulled from G2 in 2025. Some reviews have been edited for clarity.
Based on my review of G2 user feedback, customer support consistently stands out as one of Incode’s strongest assets. I’ve come across multiple reviews where users describe the customer success team not just as responsive, but as proactive strategic partners. Many reviewers highlight the value of thoughtful, scenario-specific advice during both onboarding and later stages, like user flow modifications.
One detail I see frequently mentioned is how Incode's team helps customers understand the downstream impact of changes, enabling more efficient onboarding without compromising security. That level of consultative support is rare, and users clearly appreciate it.
Users often praise the tool’s real-world performance in age verification, estimation, and liveness detection. Several G2 reviewers recommend it for mobile app identity checks, noting its fast and accurate results even in low-light settings, with screen glare, or on budget smartphones.
Users often speak highly of the tool’s performance under real-world conditions about age verification. In fact, according to G2 Data, 100% of G2 users who mentioned online age verification highlighted this feature positively across reviews.
From what I’ve seen, G2 reviewers find this consistency to be a major advantage, especially for companies operating in less-than-ideal environments. The reliability of these features gives users confidence in their day-to-day operations.
According to many users, Incode’s proprietary biometric technology is a standout capability. Unlike vendors that rely on white-labeled solutions, Incode has built its models in-house, and G2 reviewers seem to value that.
I frequently see mentions of this, allowing users to connect directly with engineers when customizations are needed. The combination of innovation and technical access appears to be a winning formula for teams looking for flexibility and strong performance in biometric identity verification.
I’ve seen G2 users consistently praise the customer support team for being proactive and offering tailored onboarding help. I’ve read reviews where users highlight how well the tool performs for age verification, even in poor lighting or on low-end devices.
"Incode has provided a fully white-labeled solution for onboarding end users for some of my biggest clients. The technology is excellent, with one of the industry's lowest rates of false negatives, even outperforming companies that manually verify user identities. Incode has been an easy choice for us with no human error, a hands-on implementation team, and the best fraud prevention metrics!" -Incode Review, Mario M.
G2 is one of the world’s leading software review platforms, trusted by millions of professionals seeking unbiased, user-driven insights on the best technology solutions across industries. Through verified reviews, market reports and category rankings, G2 helps businesses make informed decisions about the tools that power their digital operations and security ecosystems.
Read the full article here and learn more about Incode G2's reviews in this link.
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