Document intelligence
Reads and validates identity documents from 200+ countries, catching forgery, tampering, and AI-generated fakes.
Customer onboarding
Onboard real customers in seconds
One orchestrated flow runs document, biometric, and data checks to your risk appetite, so real customers get in fast and fraudsters never do.
The problem
Fraud is scaling. Patience is not.
Generative AI made fake identities cheap to mass-produce, while every extra minute of onboarding friction sends legitimate customers to a competitor. The old trade-off between security and conversion no longer holds.
0%
of consumers have abandoned a financial-services onboarding at least once
Signicat, 2022
<1 min
to generate a convincing deepfake with free AI tools
MIT Technology Review, 2023
0%
growth in fintech deepfake incidents in a single year
Deloitte, 2024
0%
of financial-services professionals call deepfake and synthetic identity fraud a top concern
Incode survey
How it works
Four steps from stranger to verified customer
The foundation
Three intelligences. One orchestrated flow.
Industrial fraud does not fall to a single model. The four steps you just saw run on three capability layers working as one, and the flow you build here extends across the whole customer lifecycle.
Explore the platformBiometric intelligence
Confirms a real, live person matches the document, with facial recognition ranked at 99% success in NIST testing.
Data intelligence
Cross-checks government registries, sanctions lists, and network fraud signals in real time.
Inside a single session
What the review dashboard shows for every check
After capture, each step resolves into one auditable session —
the real fields, checks, and verdict an Incode reviewer sees.
Pass
Session ID #5731
Step 04 · Decide
Session decision
ID ValidationPass
Face RecognitionPass
LivenessPass
Gov ValidationPass
Rules EnginePass
Session decision: ApprovedOK / WARN / FAIL / Manual
Beyond onboarding
Onboarding is the front door, not the whole journey
The identity you verify on day one keeps working. The same platform re-verifies your customers at every moment that matters, with no re-enrollment.
Authentication
Returning customers verify with their face in seconds. No passwords, no one-time codes.
High-risk transactions
Step-up verification confirms it is still your customer before the money moves.
Continuous monitoring
Network intelligence watches for account takeover and repeat fraudsters across sessions.
Make it unmistakably yours
Theme every screen from Incode Studio: your logo, colors, fonts, copy, and corner radius, without touching the flow or its decisions underneath.
Learn moreEmbed it inside your app
iOS, Android, and Web SDKs drop verification straight into your product. Fully white-label: your look, your feel, your flow, on every platform.
Learn more
Products
The products behind every onboarding check
Every step of the flow draws on one integrated identity stack.
Verified proof
Global banks, fintechs, and marketplaces onboard with Incode.
8 of 10
top U.S. banks choose Incode to onboard their customers.
4 of 5
top LATAM banks run on Incode
4.1B+
identity checks processed
200+
countries' documents supported
What customers say
“With Incode, we reduced our false rejections from 12% to 5% while bringing fraud down from 0.5% to 0.1%. That balance between protecting our clients and maintaining a seamless digital experience has been game-changing.”
Carlos de la Ossa · Digital Channels Director, Davivienda
What is customer onboarding verification?
It is the process of confirming a new customer is a real, unique person before granting access to an account or service. Document validation, biometric matching, liveness detection, and data checks combine into a single automated decision.
How long does verification take?
A full check averages 4 seconds, and 98% of users validate on the first try. Decisions return instantly, with manual review reserved for the rare cases that genuinely need it.
Which countries and documents are supported?
Passports, driver's licenses, national IDs, and residence permits across 200+ countries, with AI-powered OCR extracting and validating data from each document type.
How does Incode stop deepfakes at onboarding?
Deepsight analyzes every capture for deepfakes, video injection, and device tampering, while iBeta-certified passive liveness confirms a real human is present. Purdue University independently validated it as the most accurate commercial detector.
Do we have to rebuild our onboarding to use Incode?
No. Hosted flows run the whole journey on Incode infrastructure and launch in days. Native SDKs for iOS, Android, and Web embed the same flow inside your app when you want full control.
What's next
Onboard more customers. Keep fraud out.
See how the platform behind 4.1B+ identity checks handles your onboarding.