Incode Partners with Descope for Secure Biometric Onboarding and Self Check-in

Robust identity verification is no longer just a cybersecurity necessity, it’s become a critical pillar of business strategy, defending organizations against sophisticated threats while meeting stringent compliance requirements across industries like banking, healthcare, and public services.

The urgency for enhanced cybersecurity measures continues to escalate: recent data shows that account takeover fraud has surged dramatically: 29% of U.S. adults have experienced an account takeover, a sharp rise from 22% just a few years ago, according to Security.org. Even more concerning, 21% of these cases involved work-related accounts, putting business operations and customer data at risk.

As AI-powered cybersecurity threats evolve and identity-based attacks become increasingly prevalent, effective identity verification is a business necessity. Descope’s connector with Incode enables developers to embed real-time document verification, facial matching, and liveness detection into authentication and user journey flows.

About Descope

Descope is a drag & drop external identity platform that helps organizations manage all their external identities. Their no-code / low-code IAM solution enables teams to create, modify, and secure authentication and authorization flows for end users, business customers, partner applications, and APIs or AI agents. Hundreds of businesses use Descope to prevent account takeover, improve customer experience, and gain a 360º view of external identities, from people to machines.

Connector Overview

The Incode + Descope connector allows teams to:

• Collect and verify ID documents using Incode’s OCR and template-matching tools.
• Compare user selfies against uploaded IDs to confirm facial identity.
• Detect liveness during the selfie process to prevent spoofing.
• Use verification confidence scores to build logic into Descope user journey flows.
• Combine Incode checks with other fraud tools like reCAPTCHA Enterprise, Telesign, and Forter.
• Leverage Incode IDV checks in Descope’s no-code UI or customize it with code-based logic for more advanced use cases.

Use Case: Secure Onboarding with Biometric Verification

In industries such as finance, healthcare, and gaming, ensuring that users are genuine during the sign-up process is crucial to prevent fraudulent or duplicate accounts. These illegitimate accounts aren’t just a security risk. They create downstream costs across legal, compliance, and support teams.

According to AARP’s 2025 Identity Fraud Report, American adults lost a total of $47 billion to identity fraud and scams in 2024, marking a $4 billion increase from the previous year. Notably, ATO accounted for more than $15 billion of these losses, up from more than $12 billion in 2023. This escalating threat underscores the need for ID verification during onboarding.

By embedding document and facial verification into onboarding flows, organizations can reduce fraud, enforce Know Your Customer (KYC) policies, and preserve the integrity of their user base.

Here’s an example of a Descope Flow:

• A user begins sign-up by providing an email or phone number.
• After initial credential validation, Descope prompts the user to upload a government-issued ID and take a selfie.
• Incode verifies the document’s authenticity, performs a facial match, and checks for liveness.
• Based on confidence thresholds, users are either allowed to complete registration or routed to manual review.
• This flow ensures that only verified individuals can create accounts—helping organizations cut fraud-related costs while meeting regulatory obligations.

Get started quickly by using the “Sign up or in with Incode identity verification” Flow Template, available directly in the Descope Console to help you build and customize this flow with ease.

Use Case: Self Check-in at Kiosk

Airports, convention centers, and large venues increasingly use self-service kiosks to speed up check-in and reduce staffing needs. However, while kiosks improve efficiency, they also introduce risks: without identity verification, it’s easier for someone to check in using stolen credentials or fake registrations.

Adding real-time ID and facial verification at kiosks helps ensure that the person checking in is the same person who registered.

Let’s say an attendee arrives at a conference kiosk and starts by entering their email or registration code. Descope handles this initial sign-in and, once confirmed, prompts the attendee to complete identity verification through Incode before issuing their event badge.

Here’s an example of a kiosk check-in flow:

• The attendee starts check-in by entering their email, phone number, or registration code.
• Descope authenticates the attendee’s registration details (e.g., via OTP or passwordless login).
• Upon successful sign-in, Descope routes the attendee to Incode for identity verification.
• Incode verifies the attendee’s ID authenticity.
• Incode matches their selfie to the ID photo and checks for liveness.
• Descope receives the results. If successful, the flow completes with the issuance of a badge or access credential. If not, the attendee is directed to seek staff assistance.

This setup helps prevent impersonation at self-check-in points, ensuring that only legitimate attendees or travelers can complete the process without slowing down the experience for verified users.

Step-up Verification with Incode

Descope’s connector with Incode helps teams embed high-assurance identity verification into their authentication flows, making it easier to reduce fraud, meet compliance requirements, and protect user accounts.

Interested in partnering with Incode to step up your verification process with AI-powered biometrics? Learn more about Incode’s platform and services.