Age Verification and Age Gating: What Your Website Needs to Protect Minors Age gating is a common but outdated way to prevent minors from accessing websites they shouldn’t. Sites dealing with products and services such as alcohol, gambling, and online dating often ask visitors to confirm their age. But anyone can pretend to be an adult, […]
Customer Identity and Access Management (CIAM) solutions help you verify account logins and protect yourself and your customers from fraud. They form a critical tool for combining digital security with frictionless customer experience. For industries such as financial services, eCommerce, and healthcare, an effective CIAM solution is essential. Here we’ll cover what you need to know […]
NFT Ticket Authentication: How It Can Protect Your Event Security Non-Fungible Token (NFT) tickets use encryption to verify ticketholders and prevent fraud. Combining NFT ticketing with biometric authentication methods such as facial recognition provides one of today’s most secure methods of safeguarding event ticket sales. Here we’ll introduce you to the essentials you need to […]
Customer Verification: Seven Ways to Confirm Customers’ Identities Customer verification provides essential protection for any business which conducts transactions online. Customer identity verification protects both your customers and your business from threats such as identity theft, fraud, and risks to minors while ensuring that you remain in compliance with government regulations. Here we’ll walk you through […]
Consumers now expect a frictionless experience in their interactions with their favorite brands. Companies using biometric authentication have redefined expectations for digital customer experiences by delivering frictionless, contactless, and highly secure transactions between people, data, and systems. What Is Customer Friction? Friction occurs anytime in your customer’s journey when they encounter an obstacle, delay, or […]
When governments and institutions discuss compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) laws and regulations, they also discuss the need to comply with “Know Your Business (KYB)” laws and regulations. What is KYB? KYB is one of many tests that governments and businesses use to detect illegal financial activity. Specifically, KYB confirms that […]
You’re probably familiar with “Know Your Customer,” in which you ensure that you know who your customers really are. What about “know your employee”? When you are hiring new employees, whether they will work remotely or in an office, you need to know who they are. But you may not know who is really behind […]
Some organizations implement Electronic Know Your Customer (eKYC) solutions that rely on manual identity verification, rather than automated identity verification. These organizations need to know about three problems present in manual identity verification. One critical drawback of manual identity verification is that manual identity verification compromises accuracy. Do you want to understand more about this critical […]
More and more valuable digital data is stored online—and more and more threat actors would love to get their hands on that digital data. Although there are many ways for criminals to access data that is not theirs, one of the most common methods is to steal data using a legitimate person’s credentials. Since 2008, […]
On September 28, 2022, Incode Technologies and Frost & Sullivan jointly presented a webinar entitled “Closing the Trust Gap to Transform the Customer Experience.” The presenters were Danielle VanZandt of Frost & Sullivan and Jonathan Andresen of Incode. Danielle VanZandt is a Senior Industry Analyst for Frost & Sullivan’s Security research team. She heads global […]
PwC recently released their 2022 Customer Loyalty Survey, compiling insights from more than 4,000 U.S. participants on consumer behavior two years after the start of the COVID-19 pandemic. The pandemic drastically affected business operations and changed consumer needs, resulting in accelerated digital transformations in organizations and increased tech savviness in customers. PwC notes that technology created […]
“[O]rganizations that deploy DIV (digital identity verification) platforms and authentication measures experience friction from some end users who question the privacy controls and personal data protections of these systems.” (Frost & Sullivan executive brief, “The Next Phase of Digital Identity Verification and Authentication: Closing the Trust Gap to Transform the Customer Experience,” page 5.) This […]
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